The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can change temperatures to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy supplier for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it without help or call a HVAC professional like Air-Right Energy Design. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive ample power, Nest says you may have some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on rapidly in a short period of time.

You may think something is up with your heating and cooling system, but if you just installed the Nest, we suggest you begin with your thermostat right away. This is especially true if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat professional such as one from Air-Right Energy Design can support you. We can diagnose the malfunction and install a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life simpler, by automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling specialists at Air-Right Energy Design can fix the issue quickly.

If you’re experiencing atypical heating and cooling behavior with your new Nest, give us a call at 703-260-1148 to schedule your appointment right away.