The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or away and can raise and lower temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or call a HVAC professional like Air-Right Energy Design. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can draw ample power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get ample juice, Nest says you might encounter some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is making strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on rapidly in a short period of time.

You may worry something is suspect with your heating and cooling system, but if you just installed the Nest, we advise you check your thermostat first. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat pro like one from Air-Right Energy Design can assist you. We can pinpoint the malfunction and add a C-wire, if required.

Smart thermostats such as the Nest are created to make your life easier, by automatic energy-efficient programming and the opportunity to keep an eye on temperatures while you’re out. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling specialists at Air-Right Energy Design can fix the trouble in no time.

If you’re experiencing atypical heating and cooling behavior with your new Nest, give us a call at 703-260-1148 to book your appointment right away.